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Friday, April 07, 2006

MSN Search goes Offline

MSN Search Engine users must’ve been "very pleased" when seeing that their search returned only one message, a warning saying the service was not working:

"The service is currently unavailable. Our team is working to restore service as quickly as possible. Please try your request again later."

According to a Microsoft spokeswoman, the search engine went down around 8:30 a.m. Pacific Time and ended around noon. As for its causes, Microsoft could not provide an answer. The company claimed it was still trying to determine what went wrong.

This outage is rather unusual for a service of such high visibility, giving Microsoft’s technical resources and expertise. Even though the service appeared to be working now, this outage means more consumers are likely to lose their trust in Microsoft, a company doing rotten already from this point of view.

According to comScore Networks Inc, MSN's search engine ranked third in the U.S. in February, with 13.5% of all queries, way behind Google Inc. (42.3%) and Yahoo (27.6%).